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Quick Charts for JSM Assets

Quick Charts for JSM Assets

Owned by Pio
Last updated: Mar 08, 2024
2 min read

JSM Assets is a great feature that allows aggregating useful and important data from external IT systems such as Identity Providers, CRMs, HRMs, Monitoring Systems, Asset Inventories, other CMDBs, etc. The common need for JSM Customers is to have a Dashboard for these records stored in the JSM Assets feature.

Quick Charts for JSM Assets aims to provide a simple and easy chart functionality as a Gadget for Jira Dashboards.

This solution allows connecting multiple JSM Sites and multiple Assets Object Schemas. Large organizations having distributed JSM structures will benefit from the solution while having all the charts in one Dashboard.

All Jira Users are able to see the charts including:

  • Jira Service Management Agents

  • Jira Service Management Customers (Planned)

  • Jira Software Users

  • Jira Work Management Users

  • Jira Product Discovery Users

Permission settings are defined for each connection separately. For example:

Admin User

Site and Object Schema(s)

Chart Users

Admin User

Site and Object Schema(s)

Chart Users

Admin 1

JSM Site 1

  • Azure AD

Identity and Access Management Team

Admin 1

JSM Site 1

  • Intune

  • Jamf

End User Device Mangement Team

Admin 2

JSM Site 2

  • Datadog

  • Device42

  • Lansweeper

Infrastructure Operations Teams

Admin 2

JSM Site 3

  • CRM

Sales Team

Prerequisite: Having an active subscription for JSM Cloud Premium or Enterprise Plan.