Destination

Jira Connection Configuration

 

Our application leverages Jira Rest API for programmatic access while updating Object Schema, Object Type, and Attribute configurations of JSM Assets.

 

You need help from a Jira Administator for the steps on this page.

 

1- Create a Jira Admin User that you will use in the application. I.e. jira_bot@example.com

2- Make sure that the user has a JSM Agent License, too.

3- Login with the bot user and create an API Token. (How to…)

In case the user is an external user then you need to enable API access for the external user first. You may find the related Atlassian Documentation below:

https://support.atlassian.com/security-and-access-policies/docs/set-api-token-access/

4- Fill in the User Email (jira_bot@example.com), and Jira Access Token for Jira Connection Settings.

5- Jira Service Management Site Name is the first part of your Jira Cloud application URL. For example, if your base URL is https://site-name.atlassian.net Please just enter your "site-name" below.

6- Click “Save & Check Connection”

Schema Selection Configuration

 

You have 2 options in this section. You may create a new Object Schema or use an existing one.

 

Pro tip: We recommend creating a new Object Schema and storing Azure AD related data separately. This way you will be able to set roles only for the necessary users or groups. Remember that the imported data will include personal data. Follow the guidance from your organization on this matter.

Option 1:

Fill in the fields. For example:

Object Schema Name: Azure AD

Object Scham Key: AD

Description: Auto-generated Azure AD data.

and click the button.

Option 2:

Select an existing Object Schema and click the button.

 

 

Import Token Configuration

To be able to import a large amount of data into JSM Assets you must generate a key that allows the application to securely transfer the data (more info).
Please add the Import Token for your External Import configuration in Assets.

1- Click on the Import URL link and configure the import configuration. (You may find it in the Schema Selection Configuration section.)

2- Select the “Import” tab. Click on the “Create Import” button.

3- Select “External Import” and click “Next”.

4- Fill in the Name and Description fields.

5- Click on 3 dots (…) and select “Generate new token”.

6- Copy the token.

7- Paste the token to the Import Token field in Import Token Configuration and click “Save Import Token”

8- Now, it is time to import.