Logical Architecture for Salesforce Importer
Salesforce (CRM) Importer for JSM Assets runs on the Forge Platform, which provides:
Serverless Computing Platform
Salesforce REST API v62.0 — read-only access, authenticated via OAuth 2.0 Connected App (Consumer Key + Consumer Secret)
Secure Hosted Storage for configuration (Salesforce data is not stored — only configuration is persisted on Forge)
Scheduling Capability
Audit and Debug Logging
Forge data residency is supported, allowing configuration data to be stored within your Atlassian site's selected data residency region. For current information on supported regions, refer to https://developer.atlassian.com/platform/forge/data-residency/.
Integration with Salesforce is read-only and one-way via the Salesforce REST API. The app never writes to or modifies Salesforce data. Authentication uses an OAuth 2.0 Connected App configured in Salesforce, requiring the Connected App's Consumer Key, Consumer Secret, and your Salesforce site subdomain.