Logical Architecture for Salesforce Importer

Salesforce (CRM) Importer for JSM Assets runs on the Forge Platform, which provides:

• Serverless Computing Platform

• Rest API Interfaces

• Secure Hosted Storage for configuration (Salesforce data is not stored)

• Scheduling Capability

• Audit and Debug Logging

Forge will support data residency in 2024 Q2 which will allow the data to be stored in the same AWS region as the JSM Sites of our customers.

Integration with Salesforce is read-only and one-way via Salesforce API.