Notifications
- Pio
Notify Me feature is currently available with Azure AD Importer for JSM Assets. We will enable the feature for all of our applications soon.
If you would like to get notified automatically about the errors of your imports, you can create a Jira Cloud Automation rule having a Web Trigger. Please find the steps for creating an automation rule below. Once you created your rule you can provide your automation URL to your Importer Application on the Admin Tab / Notify Me section. Your Importer Application will send a notification in case there is an error during Daily or Hourly imports.
How to Create an Automation Rule
1- Go to Project Automation or Global Automation menus depending on your permissions. (Refer to Atlassian Documentation)
2- Search for Webhook as the trigger.
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3- Select “No issues from the webhook”
4- Click the Save button
5- Optional: If you want to get notified only on the business days you can add a condition step to validate. You can compare {{now.toBusinessDay}} and {{now}}.
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6- Add an action for “Create issue”.
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7- Select a project and an issue type.
8- Use automation smart values to fill the Summary and Description of your ticket.
Smart Value | Description |
|---|---|
{{webhookData.category}} | Defines the type of the import. I.e. Daily or Hourly Import |
{{webhookData.time}} | The time when the error occured in UTC format. |
{{webhookData.info}} | The message explaining the situation. |
You can also use other notification methods as you wish. For example:
Email
Slack Message
Microsoft Teams Message
AWS SNS
SMS via Twilio
Web Request to any other system
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