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JSM Assets “Assets” is a great feature that allows aggregating useful and important data from external IT systems such as Identity Providers, CRMs, HRMs, Monitoring Systems, Asset Inventories, other CMDBs, etc. The common need for JSM Customers organizations is to have a Dashboard for these records stored in the JSM Assets “Assets” feature.

Quick Charts for JSM Assets aims to provide a simple and easy chart functionality as a Gadget for Jira Dashboards.

This solution allows connecting multiple JSM Sites and multiple Assets displaying data from multiple “Assets” Object Schemas. Large organizations having data distributed JSM to different “Assets” schema structures will benefit from the solution while having all the charts in one Dashboard.

All Jira Users are able to see the charts, including:

  • Jira Service Management Agents

  • Jira Service Management Customers (Planned)

  • Jira Software Users

  • Jira Work Management Users

  • Jira Product Discovery Users

...

Admin User

Site and Object Schema(s)

Chart Users

Admin 1

JSM Site 1

  • Azure AD

Identity and Access Management Team

Admin 1

JSM Site 1

  • Intune

  • Jamf

End User Device Mangement Team

Admin 2

JSM Site 2

  • Datadog

  • Device42

  • Lansweeper

Infrastructure Operations Teams

Admin 2

JSM Site 3

  • CRM

Sales Team

Prerequisite: Having an active subscription for JSM Cloud Premium or Enterprise Plan.