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Jira Connection Configuration

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5- Jira Service Management Site Name is the first part of your Jira Cloud application URL. For example, if your base URL is https://site-name.atlassian.net Please just enter your "site-name" below.

6- Click “Save & Check Connection”

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Note

In case you already have the same Object Types in your existing schema, we will inform you and expect them to be updated before moving forward.

Info

Pro tip: Either you chose Option 1 or 2, make sure that you remove the default values from the Object Schema Roles menu. It should look like the following.

Object Schema Roles.pngImage Added

Import Token Configuration

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