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Jira Connection Configuration

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2- Make sure that the user has a JSM Agent License, too.

3- Login with the bot user and create an API Token. (How to…)

Info

In case the user is an external user then you need to enable API access for the external user first. You may find the related Atlassian Documentation below:

https://support.atlassian.com/security-and-access-policies/docs/set-api-token-access/

4- Fill in the User Email (jira_bot@example.com), and Jira Access Token for Jira Connection Settings.

5- Jira Service Management Site Name is the first part of your Jira Cloud application URL. For example, if your base URL is https://site-name.atlassian.net Please just enter your "site-name" below.

6- Click “Save & Check Connection”

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Schema Selection Configuration

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Description: Auto-generated Azure AD data.

and click the button.

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Option 2:

Select an existing Object Schema and click the button.

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2- Select the “Import” tab. Click on the “Create Import” button.

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3- Select “External Import” and click “Next”.

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4- Fill in the Name and Description fields.

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5- Click on 3 dots (…) and select “Generate new token”.

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6- Copy the token.

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7- Paste the token to the Import Token field in Import Token Configuration and click “Save Import Token”

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8- Now, it is time to import.