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Our application was launched in March 2023 and backed up with a support service. Since then, there have been improvements in scalability, data scope, features, and admin controls which are aligned with our customer use cases. Please find the list of the latest features on the main product page. You may follow our roadmap for the upcoming features, too.

Why are your products accessible

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only to admins

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?

We believe personal data management is of high importance. Since Admins have both permissions and responsibility for overall Jira administration, we have placed the application on the Admin page. Let us know if you have additional thoughts. Contact us…

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Data residency support for Forge-hosted storage is on the public roadmap of Atlassian for Q1 2024now available. This means you can PIN all the data stored by Pio Applications to the location you prefer. Please review the following page for more details on our Data Residency page.

How do your products handle Multi-Tenancy?

Our products are built for Atlassian’s Forge platform which comes with Multi-Tenancy capabilities. More…

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You won’t see an install or buy button in that case anymore. Please contact the Atlassian License team and request help with the installation since Atlassian Marketplace manages the deployment process.

Pricing

Do we need to pay for your application running on the JSM Sandbox environment?

No, if you have a paid Pio Application for your JSM Site. In this case, you can use the application on your JSM sandbox free of charge.

Yes, if you don’t have a paid Pio Application on your JSM Site.

Please read more about how you can manage marketplace applications for your sandbox on Atlassian's documentation in detail.