Help Center
New Applications Available Now

We’re thrilled to announce the launch of AWS Importer for JSM Assets and Portal Profile for JSM Assets , now live on the Atlassian Marketplace! 🎉

Managing your AWS resources just got a whole lot easier. With this powerful tool, you can:
✅ Import AWS cloud assets like EC2 Hosts, EC2 Instances, EC2 Lambdas, EC2 ECR Repositories, and more... into Jira Service Management Assets effortlessly.
✅ Keep your cloud inventory in sync with automatic updates.
✅ Gain centralized visibility into your AWS infrastructure directly within JSM.
✅ Link AWS resources to Jira tickets for faster and more informed decision-making.

Additionally, with the help of Portal Profile, seamlessly integrate asset insights into customer profiles to deliver exceptional service. 💼✨
•📋 Display customer-specific asset and configuration information in the portal.

•🎨 Customizable layouts for asset data visualization.

•🔄 Real-time synchronization with JSM Assets.

•🔐 Service Desk-based access control for secure data visibility.

We hope that both will help your JSM become more powerful.

Cheers
Pio Team

  1. Help Center
  2. Customer Support

Customer Support

Welcome! You can raise a request for Customer Support using the options provided.

Suggest a new feature

Let us know your idea for a new feature.

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