Help Center
New Applications Available Now

We’re thrilled to announce the launch of AWS Importer for JSM Assets and Portal Profile for JSM Assets , now live on the Atlassian Marketplace! 🎉

Managing your AWS resources just got a whole lot easier. With this powerful tool, you can:
✅ Import AWS cloud assets like EC2 Hosts, EC2 Instances, EC2 Lambdas, EC2 ECR Repositories, and more... into Jira Service Management Assets effortlessly.
✅ Keep your cloud inventory in sync with automatic updates.
✅ Gain centralized visibility into your AWS infrastructure directly within JSM.
✅ Link AWS resources to Jira tickets for faster and more informed decision-making.

Additionally, with the help of Portal Profile, seamlessly integrate asset insights into customer profiles to deliver exceptional service. 💼✨
•📋 Display customer-specific asset and configuration information in the portal.

•🎨 Customizable layouts for asset data visualization.

•🔄 Real-time synchronization with JSM Assets.

•🔐 Service Desk-based access control for secure data visibility.

We hope that both will help your JSM become more powerful.

Cheers
Pio Team

  1. Help Center
  2. Customer Support

Customer Support

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    Don't see what you're looking for? Select this option and we'll help you out.

  • Report a bug

    Tell us the problems you're experiencing.

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    Right to be Forgotten

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