Possible Errors And Actions

System		Status	Reason	Description	Action

System		Status	Reason	Description	Action
Microsoft Entra ID	`Connection error!`	`401`	`Unauthorized`	`Lifetime validation failed, the token is expired.`	Share the information with the system admin.
Microsoft Entra ID	`Connection error!`	`401`	`Unauthorized`	`AADSTS7000222: The provided client secret keys for app 'XXXXXXXXXXXXX' are expired. Visit the Azure portal to create new keys for your app: https://aka.ms/NewClientSecret, or consider using certificate credentials for added security: https://aka.ms/certCreds.`	Share the information with the system admin.
Microsoft Entra ID	`Connection error!`	`403`	`Forbidden`	`Insufficient privileges to complete the operation.`	Add the scope `Directory.Read.All` to collect the list of Licenses.
Microsoft Entra ID	`Connection error!`	`400`	`Bad Request`	AADSTS700016: Application with identifier 'XXXXXX' was not found in the directory 'YYYYYYY'. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant.	Share the information with the system admin.
Assets	`Connection error!`	`400`	`Bad Request`	`importSourceOTAttr:` `'Mandatory object type attribute are not mapped in the configuration (Company Name)'` `objectTypeAttributeId:` `'Exactly one mapping for the label attribute must be configured'`	This error started popping up with the new version of Assets. Please create a ticket for Atlassian Support and share the ticket with contact@pio.software , we will follow the progress.
Assets	`Connection error!`	`400`	`Bad Request`	`importSourceOTAttr:` `'Mandatory object type attribute are not mapped in the configuration (Display Name)'` `objectTypeAttributeId:` `'Exactly one mapping for the label attribute must be configured'`	This error started popping up with the new version of Assets. Please create a ticket for Atlassian Support and share the ticket with contact@pio.software , we will follow the progress.
Assets	`Connection error!`	`403`	`Forbidden`	`Access to Assets API was denied`	Check the Assets Import Token. Generate a new one and save it under the Destination configuration if needed.