Use Case Examples
Our products power up Atlassian’s Jira Service Management (JSM) by enabling additional use cases. Some of them can be listed as follows:
Use Case | Data Provided By |
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Finding managers of users and setting them as approvers automatically. (Step by step guide) | |
Finding the people in the same AD Group and sending them a notification. |
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Taking decisions based on the office locations of the employees. |
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Mapping Azure AD Users and Jira Users and Jira Groups (Step by step guide) |
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Getting additional details of the requestor's manager (Step by step guide) |
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Allowing JSM customers to select their devices while they are requesting help (Step by step guide) |
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Monitoring Microsoft License Usage (Consumed units and Enabled units) and getting notification before full utilization or in case of under utilization. (Useful for being ready for audit checks) |
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Setting the owner of a device (laptop, desktop, tablet, phone, etc.) |
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Keeping the inventory of managed end user devices (laptop, desktop, tablet, phone, etc.) |
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Searching for the owner of a device |
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Reviewing the important information about devices and taking automated actions according to the conditions:
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Notifying responsible teams to take necessary actions before the relevant expiration dates of devices such as:
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Keeping track of the deleted records. (Applicable for any data type. I.e. Users, Laptops, Tablets, Licensed Software, etc…) | All Pio Importer Applications |
Keeping track of empty values (Applicable for any data type. I.e. Users, Laptops, Tablets, Licensed Software, etc…) | All Pio Importer Applications |
Connecting multiple object schemas and having an aggregated data model. Such as:
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Keeping track of the whole IT Infrastructure. (AWS, Azure, Google Cloud Platform, Alibaba Cloud, Oracle, SAP, etc…) |
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Using automated Service Dependency Mapping for Hosts for impact analysis. |
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Viewing the current status in a graph. (more details) |
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Categorize Device Types of Microsoft Intune Managed Devices (Step bu step guide) |
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More details to come…