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What is the difference between your Microsoft Entra ID Importer, Microsoft Intune Importer, Jamf Importer for JSM Assets, Database Importer for JSM Assets applications, and Atlassian’s Data Manager?

Atlassian acquired AirtTrack in 2023 and bundled the feature with JSM Assets as of October 2024. Naturally, the best place to get more information about the feature is the Data Manager documentation page.

We started launching our applications in the beginning of 2023. We have been serving more than a thousand customers until now and backed up with a support service. Since then, there have been improvements in scalability, data scope, features, and admin controls that are aligned with our customer use cases.

The main difference between Data Manager and our Importer applications is the focus of these systems. Please find the comparison chart below:

Pio Importer application for JSM Assets

Data Manager

Focus

Importing the data into Assets in a quick and simple way.

Data Quality Improvement

Object Schema

It is automatically built in seconds according to the source system data model

Depends on the configuration

Mapping data

Automated (tick)

Manual (error)

Duration from Installation to “Data Ready in JSM Assets” state

5 minutes ⏲️

Depends on the configuration

Data Flow into JSM Assets

Scheduled and Automated (tick)

(no touch needed after initial setting)

Manual CSV import (error)

Local Client Installation

Status
colourGreen
titleNot needed

Status
colourRed
titlerequired

Integrations with external systems

15+

30+

Existing Integrations on both

Entra ID

Number of Object Types 10

Number of Attributes 93

Object Types:

Screenshot 2024-07-10 at 09.34.07.pngImage Added

PS: Includes Manager information (tick)

Get more info

Number of Object Types 1

Number of Attributes 11

Object Types:

User

PS: It doesn’t include Manager information (error)

Intune

Number of Object Types: 7

Number of Attributes 66

Object Types:

Intune_Schema.pngImage Added

Get more info

Number of Object Types 1

Number of Attributes 42

Object Types:

Computer

Jamf

Number of Object Types: 11

Number of Attributes: 150

Object Types:

Image Added

Get more info

Number of Object Types: 1

Number of Attributes: 25

Object Types:

Computer

Databases

Number of Object Types: Unlimited

Number of Attributes: Unlimited

Object Types: Unlimited

Number of Object Types: 3

Number of Attributes: Unlimited

Object Types:

Currently, Data Manager supports three types of objects classes: Compute, User, and Network.

You may follow our roadmap for the upcoming products and features.

What is the difference between your Microsoft Entra ID Importer for JSM Assets application and Atlassian’s integration application?

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