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Jira Connection Configuration

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5- Jira Service Management Site Name is the first part of your Jira Cloud application URL. For example, if your base URL is https://site-name.atlassian.net Please just enter your "site-name" below.

6- Click “Save & Check Connection”

Info

If you don't get a success message. You need to review user permissions, and site allow lists.

User Permissions: The user needs to be a Jira Admin and have a JSM User license.

Site Allow List: If you are using an IP allow list, then you need to add the Forge IP addresses to your list to be able to access your site via our application.

https://piosoftware.atlassian.net/wiki/spaces/WS/pages/1277953/FAQ#Security

Schema Selection Configuration

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