...
Please read more about how you can manage marketplace applications for your sandbox on Atlassian's documentation in detail.
Security
Which IP Addresses should we allow?
If you plan to use the IP allowlists in your Atlassian Administration / Security settings, it’s important that you monitor Atlassian’s documentation for changes to Forge IP Ranges. A JSON file containing this information is published to https://ip-ranges.atlassian.com/, which may aid automation.
We are getting a Jira connection problem error in the logs.
If the Jira connection is not successful and you are sure that your email address / API token is correct then it may be the IP allowlists blocking the access. Please review your security settings and add the Forge IP Ranges to your IP allowlists configuration. 👆