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If you are happy with the results of the test run, please run a manual full import.
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Pro Tips: You can select which data types you would like to import. This way you can decrease the amount of data transferred to your Assets. Please note that if you have a large number of Azure AD users or groups, this import will take time. We suggest testing it outside of the busy hours when JSM Assets is not used heavily. If you didn’t filter Users and Groups on the Source tab, it may be a good time to think and configure before clicking the Start Import button.
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In case you currently have an earlier version than 4.6.0, we highly recommend upgrading to the latest version. We now have a new feature called “Full Throttle”. You may enable it on the Admin page. This will allow you to import large amount of users and groups.
Please note that there is one known and accepted limitation.
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You have 3 options for the scheduling.
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Pro Tip: We recommend importing manually first by clicking the “Start “Full Import“ button and measuring the import duration. In case a full import takes long time (i.e. more than an hour), or if there are multiple imports scheduled at the same time in your JSM Site, then hourly scheduling may not be the best option. Prefer Daily scheduling in such case which is the most common import schedule among the JSM customers.
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